Terms of Service
Last updated: July 2026
1. Agreement to these Terms
These Terms of Service ("Terms") govern your access to and use of the Aurelia Beauty salon-management platform, websites, and related services (together, the "Service"), operated by Aurelia Beauty ("we", "us"). By creating an account, requesting access, or using the Service, you agree to be bound by these Terms. If you use the Service on behalf of a business, you represent that you have authority to bind that business.
2. The Service
Aurelia Beauty provides scheduling, client management, point-of-sale, payroll, loyalty, and related tools for beauty and wellness businesses. We may add, change, or remove features as the Service evolves.
3. Accounts and Access
- You must provide accurate, current information when registering and keep it up to date.
- You are responsible for safeguarding your credentials and for all activity under your account.
- You must notify us promptly of any unauthorized use of your account.
- Workspaces are provisioned by our team after sign-up; we may decline or delay provisioning at our discretion during early access.
4. Free Trial and Fees
New workspaces include a 14-day free trial. No payment details are required to start a trial. After the trial, continued use requires an active subscription at the then-current pricing for your selected plan. Fees, billing intervals, and payment terms will be presented before any charge is made. Prices may change with reasonable advance notice.
5. Your Data and Your Clients' Data
You retain all rights to the data you and your staff enter into the Service, including your clients' records ("Customer Data"). You grant us the limited rights needed to host, process, back up, and display Customer Data solely to provide the Service. You are responsible for having a lawful basis (such as consent) to store your clients' personal data in the Service and for honoring their privacy rights. Our processing of personal data is described in the Privacy Policy.
6. Acceptable Use
- Do not use the Service for unlawful purposes or in violation of others' rights.
- Do not attempt to probe, disrupt, overload, or gain unauthorized access to the Service or other users' data.
- Do not send spam or unsolicited marketing through the Service in violation of applicable law.
- Do not resell, sublicense, or provide the Service to third parties except for its intended use within your business.
7. Intellectual Property
The Service, including its software, design, and branding, is owned by us or our licensors and is protected by intellectual-property laws. These Terms do not grant you any rights to our trademarks or source code.
8. Availability and Support
We aim for high availability but do not guarantee that the Service will be uninterrupted or error-free. We may perform maintenance, and we will try to minimize disruption. Support channels and response targets depend on your plan.
9. Termination
You may stop using the Service and request deletion of your workspace at any time. We may suspend or terminate access for material breach of these Terms, non-payment, or where required by law. Upon termination we will, on request and where feasible, provide an export of your Customer Data within a reasonable period before deletion.
10. Disclaimers and Limitation of Liability
The Service is provided "as is" and "as available". To the maximum extent permitted by law, we disclaim all implied warranties and our total liability arising out of or relating to the Service is limited to the amounts you paid us in the twelve months preceding the claim. We are not liable for indirect, incidental, special, or consequential damages, or for loss of profits, revenue, or data.
11. Changes to these Terms
We may update these Terms from time to time. If a change is material, we will notify you (for example by email or an in-app notice) before it takes effect. Continued use of the Service after the effective date constitutes acceptance of the updated Terms.
12. Contact
Questions about these Terms: [contact email to be added].